Shipping Policy

At HelloSouthKorea, we are committed to ensuring a smooth and convenient shopping experience for our customers. Please take a moment to review our shipping policy to understand how we handle the delivery of your favorite Kpop merchandise.

**1. Order Processing:**
- Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- Please double-check your shipping address at the time of purchase to ensure accurate delivery. If you have made a mistake with your shipping address, please email support@hellosouthkorea.com as quickly as possible. 

**2. Shipping Methods:**
- We offer a range of shipping options to accommodate your needs, including standard and expedited shipping.
- Our shipping partners include trusted carriers to ensure safe and reliable delivery.

**3. Shipping Times:**
- Standard Shipping: Delivery may take 3 -10 business days, depending on your location and product availability.


**4. Shipping Costs:**
- Shipping costs are calculated based on the weight, size, and destination of your order.
- We offer free shipping for a significant number of orders over a specified amount, as indicated on our website.

**5. International Shipping:**
- We are proud to offer international shipping to Kpop fans worldwide. Please note that international orders may incur additional customs and import duties, which are the responsibility of the customer.

**6. Order Tracking:**
- After your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery.

**7. Delays and Issues:**
- In the rare event of shipping delays or issues, please contact our customer support team. We will work diligently to resolve any problems and keep you informed.

**8. Pre-Orders:**
- For pre-order items, please review the product description for estimated shipping dates. Your order will be shipped as soon as the item becomes available.

**9. Holidays and Weekends:**
- Please be aware that shipping times may be extended during peak holiday seasons and weekends.

**10. Returns and Exchanges:**
- Please review our Returns and Exchanges Policy for information on returning or exchanging products.

At HelloSouthKorea, we are dedicated to providing you with high-quality Kpop merchandise and a seamless shopping experience. If you have any questions or require assistance, our friendly customer support team is here to help.

Thank you for shopping at Kpop Store, and we hope you enjoy your Kpop treasures!

Hope this explains our free shipping policy. If you still have any questions, please do not hesitate to email us: support@hellosouthkorea.com

We are always happy to help.